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general vocabulary
Abbreviations and acronyms
Unit 0000
Test your human resources abbreviations. Look at these abbreviations, then complete the crossword puzzle
on the next page with the words that are missing from their complete forms. You will find all of these,
together with their definitions, in the Bloomsbury Dictionary of Human Resources and Personnel
Management. The first one has been done for you.
Across Down
1. VAT = Value Added _____. 1. TOIL = _____ off in lieu.
2. O and M = organisation and _____. 3. OTE = on-target _____.
4. GMP = guaranteed _____ pension. 5. AGM = annual general _____.
6. PBR = payment by _____. 7. ILO = International _____ Organisation.
9. MD = Managing _____. 8. PR = public _____.
11. EOC = _____ Opportunities Commission. 10. PLC = _____ limited company.
12. INSET = in-service _____. 13. ESOP = employee share _____ plan.
15. QWL = quality of _____ life. 14. TNA = training needs _____.
17. R and D = _____ and development. 16. NI = national _____.
20. HR = human _____. 18. SAYE = _____ as you earn.
21. SERPS = state earnings-related _____
19. EAP = employee _____ programme.
scheme.
22. TQM = total _____ management.
23. In £25K, K means _____.
24. CPD = continuing personal _____.
26. ASAP = as soon as _____.
25. NVQ = National _____ Qualification.
28. PIW = period of _____ for work.
27. PIN = personal _____ number.
30. MPP = maternity pay _____.
29. AVC = additional voluntary _____.
31. CV = curriculum _____.
32. PERT = programme _____ and review
33. SWOT analysis = strengths, weaknesses,
technique.
_____ and threats analysis.
34. SMP = statutory _____ pay.
36. LIFO = last in, _____ out.
35. CEO = Chief Executive _____.
38. PAYE = pay as you _____.
37. EHO = environmental _____ officer.
41. EAT = employment _____ tribunal.
39. SSP = statutory _____ pay.
42. MBA = Master of Business _____.
43. PEST = political, economic, social and 40. p.a. = per _____.
_____.
39
© Bloomsbury Publishing Plc. For reference see Dictionary of Human Resources and Personnel Management (ISBN 0 7475 6623 2)
topic vocabulary
1.
T A X
2. 3. 4. 5.
6. 7. 8.
9. 10.
11.
12.
13. 14.
15. 16.
17. 18.
19.
20,
21.
22.
23. 24.
25.
26. 27.
28.
29. 30.
31. 32. 33.
34. 35. 36.
37. 38.
39. 40.
41. 42.
43.
40
© Bloomsbury Publishing Plc. For reference see Dictionary of Human Resources and Personnel Management (ISBN 0 7475 6623 2)
topic vocabulary
CompanyUnit 0000
positions
Read this text in which someone is describing the different people who work in her company, then match
the names of the different people with their positions on the next page. The first one has been done for
you.
Welcome to the Bristol division of Compuflop plc. My name is Marion Smith, and I am
responsible for the company's productive use of its workforce. This is Alice Ranscombe,
who works in my department typing letters, filing documents, arranging meetings and so
on. And this is Jessica Hopkins, who does lots of small jobs in and around the office. If
you need some filing done, some letters posted, or want a cup of tea, she's the one to
ask. The man in the office over there wearing the Versace suit and the Rolex is Eddie
Rolfe. He controls the company finances. You probably saw his Ferrari parked outside
when you arrived. The man over there sweeping the floor is Reg McEnery. Reg, when
you've finished, could you empty the bins please?
Let me tell you about some of the other people who are currently working in my
company. First of all, there's Anne Kennedy, who is appointed by the shareholders to
help run the company. She spends a lot of time working with Ronald Anderson, who
makes sure the company is running efficiently, and he has to answer to Elizabeth
Watkins, who is the most important director in charge of the company. Susie Farraday
works for Ms Watkins, and she performs various secretarial and administrative duties for
her. Alan Johnson presides over the company's board meetings, and Brian Larrs attends
the board meetings only to give advice.
Our company makes computer components, and we need to make sure that production
keeps up with demand. Stephen Bird is the man who supervises the production process,
and he is helped in this job by Ray Harrison. In addition to our Bristol office and factory,
we also have an office in Birmingham: Mary Myers is responsible for the company's work
there. Richard Giddings is the one who makes sure people know about our products and
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